Privacy Policy

What constitutes ‘information’ in terms of the Privacy Policy

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

  • Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a NEW COMPENDiUM account to provide a username and email address–and that’s it. You may provide us with more information–like your name–but we don’t require that information to create a NEW COMPENDiUM account.
  • Public Profile Information: If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a NEW COMPENDiUM account, your username is part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information is just that–public–so please keep that in mind when deciding what information you would like to include.
  • Transaction and Billing Information: If you buy something from us–a subscription to a consultancy plan, or an e-book, for example–you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information. (These information also flows trough the financial service providers of both parties.)
  • Content Information: You may also provide us with information about you in draft and published content. For example, if you write a post that includes biographic information about you, we will have that information, and so will anyone with access to the Internet if you choose to publish the post publicly. This might be obvious to you…but it’s not to everyone! To minimize potential impact, NEW COMPENDiUM has the right to redact personal data from published posts – without further notice.
  • Communications With NEW COMPENDiUM: You may also provide us information when you respond to surveys, communicate with NEW COMPENDiUM about a support question, or post a question about your site in our public forums.

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our services–for example, when you create or make changes to your account on NEW COMPENDiUM.
  • Usage Information: We collect information about your usage of our site. For example, we collect information about the actions that site administrators and users perform on NEW COMPENDiUM–in other words, who did what, when and to what thing on a site (e.g., [NEW COMPENDiUM username] deleted “[title of post]” at [time/date]). We also collect information about what happens when you use NEW COMPENDiUM (e.g., page views, searches, features enabled for your website, interactions with our Admin Bar and other parts of our services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our services to you, as well as get insights on how people use our services, so we can make our services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit NEW COMPENDiUM from certain geographic regions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. NEW COMPENDiUM uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for NEW COMPENDiUM, but never to track and understand email campaign effectiveness or to deliver targeted ads. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see our Cookie Policy.

Information We Collect from Other Sources

We may also get information about you from other sources. For example, if you create or log into your NEW COMPENDiUM account through another service (like Google, Facebook or Disqus), we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

We may also get information, such as a mailing address, from third party services about individuals who are not our users, which we may use, for example, for marketing and advertising purposes.

How And Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

  • To provide our Services–for example, to set up and maintain your account;
  • To further develop and improve our Services–for example by adding new features that we think our users will enjoy;
  • To monitor and analyze trends and better understand how users interact with NEW COMPENDiUM, which helps us improve our services and make them easier to use;
  • To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals purchased an e-book after receiving a marketing message or the features used by those who continue to use our services after a certain length of time;
  • To monitor and prevent any problems with NEW COMPENDiUM, protect the security of our services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of NEW COMPENDiUM and others, which may result in us declining a transaction or the use of our services;
  • To communicate with you, for example through an email, about offers and promotions offered NEW COMPENDiUM and others we think will be of interest to you, solicit your feedback, or keep you up to date on NEW COMPENDiUM; and
  • To personalize your experience using NEW COMPENDiUM, provide content recommendations, target our marketing messages to groups of our users (for example, those who have been our user for a certain length of time), and serve relevant advertisements.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our vetted contributors (like administrators and moderators), and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and data escrow services that allow us to draw on domain registration services, and your hosting provider), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our services (like analytics providers), and companies that make products available on NEW COMPENDiUM (such as WordPress or WordPress plug-ins / extensions), who may need information about you in order to, for example, provide technical or other support services to you or to the NEW COMPENDiUM. We require vendors to agree to privacy commitments in order to share information with them. Other vendors are listed in our more specific policies (e.g. our Cookie Policy).
  • Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request. For more information on how we respond to requests for information about WordPress.com users, please see our Legal Guidelines.
  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of NEW COMPENDiUM, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the event that NEW COMPENDiUM goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as social media services..
  • Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of NEW COMPENDiUM and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
  • Other Site Owners: If you leave a comment on NEW COMPENDiUM, your IP address and the email address associated with your NEW COMPENDiUM account may be shared with other sites running WordPress and / or Jetpack features.
  • Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

There is no collection and/or retention of sensitive personal data, such as data concerning health.

Information Shared Publicly

Information that you choose to make public is disclosed publicly.

That means, of course, that information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on other websites, are all available to others!

For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar. Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on other users’ websites while logged in to your account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

Comments

When visitors leave comments on the site it collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Gravatar users

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Using the Gravatar service however is not mandatory when registering or using NEW COMPENDiUM – just an option at your discretion.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Personal data is captured when someone submits a contact form, and these are the username and the email address, and these data are stored only until the message is sent for answering. From that point on it is handled as an email – stored in the same way as an email.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.

For example, we keep the web server logs that record information about a visitor to NEW COMPENDiUM, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to NEW COMPENDiUM and investigate issues if something goes wrong on our website.

As another example, when you delete a post, page, or comment, it stays in your Trash folder for thirty days just in case you change your mind and would like restore that content. After the thirty days are up, the deleted content may remain on our backups and caches until purged.

If you leave a comment or a post, what you wrote and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our services for potential vulnerabilities and attacks.

To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.

How we protect your data

To protect your udata the site is using technical measures such as forced 128-bit encryption to ensure you are always browsing trough a secure channel.

What data breach procedures we have in place

There are specific procedures in place to deal with data breaches, either potential or real, and are able in case of an incident to stop the breach, restore the lost data and reissue login credentials.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features –for example, paid services–may not be accessible.
  • Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Set Your Browser to Reject Cookies: NEW COMPENDiUM does respond to “do not track” signals. However, you can too choose to set your browser to remove or reject browser cookies before using NEW COMPENDiUM, with the drawback that certain features of NEW COMPENDiUM’s websites may not function properly without the aid of cookies.
  • Close Your Account: If you no longer want to use NEW COMPENDiUM, you can close your NEW COMPENDiUM account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we permanently erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Controllers and Responsible Companies

The chart below explains the controllers for processing your personal information. We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, and all countries located in the European continent.

If you reside outside of the Designated Countries  (for services other than those offered at WooCommerce.com): Automattic Inc.
60 29th Street #343
San Francisco, CA 94110
If you reside in the Designated Countries (for services other than those offered at WooCommerce.com): Aut O’Mattic A8C Ireland Ltd.
Business Centre, No.1 Lower Mayor Street
International Financial Services Centre
Dublin 1, IrelandAutomattic Inc. is also the controller for some of the processing activities related to Services provided by Aut O’Mattic A8C Ireland Ltd.
If you are using our Services offered at WooCommerce.com: Bubblestorm Management (Pty) Ltd (WooCommerce.com)
Unit A206, The Old Biscuit Mill (TOBM)
373 – 375 Albert Road, Woodstock
Cape Town, South AfricaAutomattic Inc. is also the controller for some of the processing activities related to Services provided by Bubblestorm Management (Pty) Ltd (WooCommerce.com).

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.

Transferring Information

NEW COMPENDiUM is based in the European Economic Area (EEA) and when providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include:

  • In the case of US based entities, entering into European Commission approved standard contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield; or
  • In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.

You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

Ads and Analytics Services Provided by Others

Ads appearing on NEW COMPENDiUM may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by NEW COMPENDiUM and does not cover the collection of information by any third party advertisers or analytics providers.

Third Party Software

If you’d like to use third party softwares and / or plugins, extensions that enable services provided by third parties, or other third party software, please keep in mind that when you interact with them you may provide information about yourself (or your site visitors) to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information, which you should review.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, source links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. While we try to avoid such content, some sources could only be provided here if they are receiveing a track-back notification and their link could behave as an embedded content (like sites running on a WordPress / Jetpack engine).

What automated decision making and/or profiling we do with user data

The site provides no service which includes automated decision making and consequently users aren’t concerned by possible decisions made without human intervention.

Privacy Policy Changes

Although most changes are likely to be minor, NEW COMPENDiUM may change its Privacy Policy from time to time. NEW COMPENDiUM encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage, or sending you a notification through email or your dashboard). Your further use of the services after a change to our Privacy Policy will be subject to the updated policy.

Change log

  • September 10, 2018: Added more specific information to help clarify our practices and added information to reflect the requirements of the EU’s General Data Protection Regulation.
  • July 3, 2018: Created and published policy to clarify our practices.